Focus Garden is a new partner of 3LP

Partnership for e-commerce development

Focus Garden is a rapidly growing e-commerce brand specialising in the sale of a diverse range of furniture, architectural elements and garden accessories. By entering into a partnership with 3LP, the company will gain access to advanced warehousing technologies that will contribute to the optimisation of logistics processes and increase operational efficiency. 

The customer will also benefit from this cooperation. Increased warehouse space will enable the expansion of the product range and efficient processes will reduce lead times. This means that customers will be able to finalise their purchases more quickly and products will be more available, even during periods of increased demand associated with seasonal sales spikes or promotions. All this will certainly be reflected in a positive shopping experience for consumers.

'We are convinced that this synergy of forces between 3LP SA and Focus Garden will bring notable benefits to both parties. E-shop customers can expect even better product availability, shorter lead times and a higher level of logistics service. More than 4 million parcels and pallets are shipped annually from the 3LP SA Logistics Centre. This scale of operations is possible thanks to our experienced and dedicated team of specialists and the high automation of our logistics processes. We are proud to welcome Focus Garden among our partners, ready to provide innovative warehouse solutions. This is yet another entity from the Home and Garden sector in our portfolio,' says Maciej Posadzy, CEO of 3LP SA.

The driving force behind fulfilment

 As part of the cooperation, a comprehensive e-commerce logistics service (fulfilment) was implemented. This consists of full control of returns and complaints, timely shipments, packaging with additional services and integration with major shipping companies.

Online shops often need to handle large volumes of orders in a short period of time, which requires efficient warehouse management that includes fast order receipt, picking and dispatch. In addition, a flexible approach to returns and complaints is essential. Complicated processes for handling returns should include quickly restoring products to availability. It is also critical for online shops to understand the unique needs of e-commerce and adapt to dynamic market conditions.

'As part of Focus Garden's growth strategy, we are focusing our efforts on, among other things, improving the customer experience in the purchasing process. Overseas expansion and dynamic sales growth, accompanied by the expansion of the range of products available to customers and the improvement of broadly understood delivery performance indicators, require cooperation with the best partners on the market. I am convinced that thanks to cooperation with such an experienced logistics service provider as 3LP, we will not only achieve the expected operational results, but also maintain cost efficiency, which is particularly important in the case of e-commerce business.' adds Michał Bartkowiak, CEO of Focus Garden.